Frequently Asked Questions

If you don’t find an answer to your question then please complete an online FAQ enquiry form and we will get in touch with you directly.


Where do you deliver to and how much does it cost?

Delivery is free within NZ (including rural delivery).


Do you send slat or fabric samples of your Ready Made Blinds and is there a cost?

We provide free slat and fabric samples. Please send this request via the Home page.


Can you guarantee an exact colour match of blinds to the samples sent?

No, the colour of samples provided are a guide only, exact colour matches cannot be guaranteed due to variations between batches.


Will the tilter wands be sent at the same length and can I choose the side it is on?

We import our Ready Made Blinds Blinds at standard sizes. Each standard size has its own packaging with the brackets, screws and wand included. This means the length of the wand is determined by the width of the blind as it need to fit in with the packaging. You can easily cut them down using a hack saw, wood saw or a sharp knife depending on the type of blind you've ordered. The controls are fixed on all venetian blinds so we're unable to change the side the controls are on. Our Roller and Vertical blinds are more flexible: For the Rollers you choose the control side during installation. For the Vertical blinds we confirm this prior to making the blind.


What if I don't want to order online?

No problem, call us and we can take care of the ordering process for you.


How long does it take to receive an order?

From confirmation and payment we'll dispatch your order within 8 working days.


How do you send the blinds?

We send our products through reputable courier companies.


Are the blinds insured while they are in transit to my property? 

Yes, as damage can sometimes occur during transit please take time to read the instructions that we email upon dispatch of your order. 


Is there any warranty with Ready Made Blinds?

Yes, there is a 12 month warranty on all products unless otherwise displayed.


Is there a Money Back Guarantee?

Yes, this applies to standard size blinds only providing they're returned in original condition within 7 working days.


How do I purchase your Ready Made Blinds?

  1. Measure your windows by following our Measuring Guide or download our Measuring Guide/Chart here
  2. Select your blind type from our Product Range and continue with online ordering process or call us, 0800 77 00 44.
  3. Payment can be made online with a Credit Card through our secure portal, by Direct Credit or by Cheque.


How do I know that I have got it right when ordering blinds?

All orders are confirmed by our staff before releasing to the factory. If you're unsure please contact us before placing your order.


Can you cut your blinds to any size?

We have limitations, we're unable to provide venetian blinds with a width under 360mm (polymer and Aluminium) and 400mm(Basswood) and our maximum width across all blinds is 2300mm.
Please refer to Blinds Cut To Size 


Do you supply wholesale to other Retail outlets such as Blind Cleaning & Repair Companies?

Yes we do, if you are a bona fide retail business and would like more information please view our Supply to Trade page, contact us on or phone 0800 77 00 44.